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Real estate: Sales call and voice message scripts

23 call flows for inbound calls, valuation and listing agreement meetings, commission and price objections, viewings, offers, and voice messages, from opening to the next step.

23 scripts6 groups35 minOctober 15, 2026

  • sales calls
  • phone
  • voice messages
  • real estate

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1 script open, 23 scripts in total. Members see the rest.

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Flows for phone calls, in-person meetings, and voice messages. Each line is a stage: the sentence to say, the question to ask, what to listen for, and a note. The customer-facing lines are written in a formal, polite register; don't memorize them word for word. Learn the flow and fill in the numbers from your own listing.

Inbound calls

4 scripts

Inbound call: the listing has sold (3 min)

  1. Opening (0–20s)Say: ‘Hello, {AGENCY}, this is {AGENT}. Which listing are you calling about?’Note: Write down the listing code and check its status in the CRM.
  2. Status update (20–45s)Say: ‘That one sold last week, and I had noted that it came down. I do have similar listings, though.’Note: Give the ‘sold’ news in the first sentences; don't act as if the listing is still live.
  3. Discovery (45s–2 min)Ask: ‘What drew you to that home: the area, the size, or the budget?’ ‘When are you thinking of moving?’ ‘Mortgage or cash, and what's your budget range?’Listen for: Write down all three answers and repeat the must-have back.
  4. Matching (2–2.5 min)Say: ‘From what I understand, {CRITERIA_SUMMARY}. I have {SIMILAR_COUNT} listings that fit, and I can send you the details on WhatsApp right now.’
  5. Next step (2.5–3 min)Say: ‘I'll use your number only for these listings and the appointment. Which day works, so we can look at one or two homes together?’Note: If someone asks not to be called, mark them as do-not-call in the CRM.

3 scripts more in this group for members.

22 scripts more for members

This item has 23 scripts in total. With a membership you see all of it and copy any line in one click.

  1. Winning a listing4 scripts
  2. Objection branches4 scripts
  3. Viewings, offers, and negotiation4 scripts
  4. Voice messages4 scripts
  5. Rental, commercial, and development calls3 scripts
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The same item for other industries

This item has a separately written version for 31 other industries. If you work with them too, open their version.

Real estate page

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    {NEIGHBORHOOD}, {DISTRICT}: {ROOM_COUNT}, {NET_SQM} m² net / {GROSS_SQM} m² gross, floor {FLOOR}, {ASPECT}-facing. Apartment: {SHORT_DESCRIPTION} Building: {BUILDING_AGE} years old, {HEATING}, elevator {ELEVATOR}, parking {PARKING}. Building fees: {FEES}. Title status: {TITLE_STATUS}. Occupancy permit: {OCCUPANCY_PERMIT}. Transport: {TRANSPORT}. Viewings by appointment. {AGENCY} | Authorization certificate no.: {LICENSE_NO}

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    WhatsApp and DM replies

    First reply to a portal inquiry

    Hi {NAME}, this is {AGENT} from {AGENCY}. You messaged on {PORTAL} about the {ROOM_COUNT} in {NEIGHBORHOOD}, and it's still available. Quick details: {NET_SQM} m² net, floor {FLOOR}, building fees {FEES}, price {PRICE}. So I can give you the right information, two questions: when are you hoping to move, and are you planning to pay cash or use a mortgage?

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