Skip to content
DFXCommunity

ScriptSales

Local services: Sales call, phone, and voicemail scripts

18 scripts: an after-hours emergency call, estimate bookings, five objection branches, building manager and realtor calls, closing on site, a complaint call, and three voicemails.

18 scripts5 groups30 minOctober 15, 2026

  • scripts
  • phone calls
  • objection handling
  • voicemail

Preview

1 script open, 18 scripts in total. Members see the rest.

Create a free accountSee plans

Flows for inbound and outbound calls: opening, discovery, objection branches, and a close with one clear next step. Voicemails stay under 30 seconds. Written so that everyone who answers the phone, including techs in the field, uses the same lines.

Inbound calls: opening and discovery

3 scripts

After-hours emergency call

  1. OpeningYou: ‘{COMPANY}, this is {NAME}. We're after hours, but I'm listening. What happened?’
  2. Safety‘Is water flowing right now, or is there a gas smell or sparks?’ If there's a gas smell: ‘Don't touch any light switches. Open the windows, leave the building, and call 187, the gas emergency line.’ If water is flowing: ‘Let's shut off the main valve. I'll tell you where to find it.’
  3. Discovery‘Which district are you in?’ · ‘Can you send a photo or a short video?’ · ‘Let's decide together whether this can wait until morning.’
  4. Branch — it can wait‘With the valve closed, no water will get through. I'm holding the first slot in the morning, {TIME}, for you.’
  5. Branch — it can't wait‘Our on-call tech is {TECH_NAME}, and our after-hours fee is {AFTER_HOURS_FEE}. If you approve, they'll message you when they set off.’
  6. Close‘I'm sending what we discussed and the price details on WhatsApp now.’

2 scripts more in this group for members.

17 scripts more for members

This item has 18 scripts in total. With a membership you see all of it and copy any line in one click.

  1. Objection branches5 scripts
  2. Outbound and business calls5 scripts
  3. Closing on site and complaints2 scripts
  4. Voicemails3 scripts
Create a free accountSee plans

Already have an account? Log in

The same item for other industries

This item has a separately written version for 31 other industries. If you work with them too, open their version.

Local services page

  • Copy template15 min

    15 copy and message templates for local services

    Meta ad: availability

    Need {SERVICE} in {DISTRICTS}? Call us or send a photo on WhatsApp. Our hours: {HOURS}. We give you the price before we start, and we don't do extra work without your OK.

    15 templates · 4 groupsMembers only

  • Checklist20 min

    36-point marketing checklist for local services

    • Profile verified; for a business that goes to customers, the address is hidden and a service area is set.
    • Primary category matches the most common job; additional categories are limited to real services.

    36 items · 6 groupsMembers only

  • Message template25 min

    WhatsApp and DM replies

    First reply: urgent problem

    Hi, {NAME} from {COMPANY}. Safety first: if water is running, shut the main valve; if it's electrical, switch off the breaker; if you smell gas, close the gas valve and call 187. So I can help quickly: 1. Which district and neighborhood are you in? 2. Can you send a photo or a 10-second video of the problem? 3. Which floor are you on, and is there an elevator? Once I have those, I'll send the nearest open time and a price range.

    20 templates · 5 groupsMembers only

  • Script14 min

    6 on-site Reels scripts and 3 call scripts

    0-3sReels 1: Walking-in routine (20s)

    At the door, shoe covers going on. On screen: '3 things we do when we enter your home'

    9 scripts · 2 groupsMembers only