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Local services: WhatsApp and DM replies

20 WhatsApp and DM templates for first replies, price questions, booking and prep info, extra-work approval, three follow-ups, no-shows, cancellations, and win-backs.

20 templates5 groups25 minOctober 15, 2026

  • templates
  • whatsapp
  • dm
  • sales

Preview

1 template open, 20 templates in total. Members see the rest.

These replies cover the flow from a request's first WhatsApp or Instagram DM message through to the job itself. Each one uses polite, formal address, short paragraphs, and ends with one next step. Save them as quick replies and fill in the placeholders fresh for each conversation.

First reply and intake

4 templates

First reply: urgent problem

Hi, {NAME} from {COMPANY}. Safety first: if water is running, shut the main valve; if it's electrical, switch off the breaker; if you smell gas, close the gas valve and call 187. So I can help quickly: 1. Which district and neighborhood are you in? 2. Can you send a photo or a 10-second video of the problem? 3. Which floor are you on, and is there an elevator? Once I have those, I'll send the nearest open time and a price range.

3 templates more in this group for members.

19 templates more for members

This item has 20 templates in total. With a membership you see all of it and copy any line in one click.

  1. Replies to the price question4 templates
  2. Info, confirmation, and extra-work messages4 templates
  3. Follow-up messages4 templates
  4. No-shows, cancellations, and win-backs4 templates

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