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Tours and travel agencies: Sales call and phone scripts

23 phone scripts for inbound calls, objection branches, honeymoon and corporate calls, outbound calls, voice messages, and closing, with stage, timing, the line to say, and a coaching note.

23 scripts5 groups38 minOctober 15, 2026

  • phone sales
  • call scripts
  • voice messages
  • tours

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1 script open, 23 scripts in total. Members see the rest.

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Phone and voice-message flows. Each block lays out a call by stage, timing, the line to say, and a coaching note. They're for learning the order, not memorizing: say them in your own words, but keep the price, visa, and cancellation sentences exactly as the contract has them.

Inbound calls

5 scripts

A tour inquiry call: the first 2 minutes

  1. Opening (0–10s)You: ‘{AGENCY}, this is {NAME}. How can I help?’Note: Write down the name and phone number.
  2. Needs (10–50s)You: ‘Which tour are you interested in, which date, and how many of you are there?’Listen for: A single room, children, passport status, age and pace.
  3. Options (50–80s)You: ‘For {DATE}, the departure that fits is {DEPARTURE_1}; there's also a {DEPARTURE_2} departure. The difference is {DIFFERENCE}.’Note: Offer two departures at most.
  4. Price (80–110s)You: ‘{PRICE} per person, mandatory fees included. Included: {INCLUDED_SUMMARY}. Not included: {EXCLUDED_SUMMARY}. The single supplement is {SINGLE_SUPPLEMENT}.’Note: Always say the most important item that isn't included.
  5. Next step (110–130s)You: ‘I'll send the itinerary and the pre-contract information form on WhatsApp; if you like, I'll hold your place free for {HOLD_PERIOD}.’Note: Confirm the phone number and email.

4 scripts more in this group for members.

22 scripts more for members

This item has 23 scripts in total. With a membership you see all of it and copy any line in one click.

  1. Objection branches6 scripts
  2. Honeymoon, group, and corporate calls4 scripts
  3. Outbound calls and voice messages5 scripts
  4. Closing and next step3 scripts
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The same item for other industries

This item has a separately written version for 31 other industries. If you work with them too, open their version.

Tours and travel agencies page

  • Message template12 min

    16 message and copy templates for travel agencies

    First reply to a price question

    Hi {NAME}, {TOUR_NAME} is {PRICE} per person, including transport, {NIGHTS} nights' accommodation, and {INCLUDED_SUMMARY}. {KEY_EXCLUSION} isn't included. Tell me which departure date you're looking at and how many of you are coming, and I'll check availability right away.

    15 templates · 4 groupsMembers only

  • Checklist20 min

    A 36-point checklist for travel agencies

    • The day-by-day itinerary includes driving and walking times.
    • Included and excluded services are listed side by side on the page.

    36 items · 6 groupsMembers only

  • Copy template25 min

    Caption templates

    What's included and what isn't

    What does the {TOUR_NAME} price include, and what doesn't it? Included: {TRANSPORT}, {NIGHTS} nights in a {HOTEL_CLASS} hotel, {MEALS}, and guiding. Not included: {EXCLUSION_1}, {EXCLUSION_2}, and personal expenses. The per-person price, with all mandatory fees, is {PRICE}. DM us ‘itinerary’ for the day-by-day program and the pre-contract information form.

    22 templates · 5 groupsMembers only

  • Hook bank10 min

    Reels and short-video openers

    5:30 a.m., the coach door opens and the first suitcase goes into the hold.

    50 hooks · 5 groupsMembers only