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Real estate: Review and reputation replies

23 replies for positive, neutral, and negative reviews, unfair or mistaken reviews, Google Q&A, and public complaints. None of them exposes transaction details.

23 templates5 groups20 minOctober 15, 2026

  • google reviews
  • reputation
  • message templates
  • real estate

Preview

1 template open, 23 templates in total. Members see the rest.

Public replies to reviews of your agency on Google, Instagram, and complaint sites. Each one thanks the person or acknowledges the problem without exposing transaction details, and moves the conversation to a private channel. Check your records before posting and match the tone to the weight of the review.

Positive reviews

5 templates

Five stars from a buyer

{NAME}, thank you so much for your review. The whole team still remembers the {DETAIL_FROM_REVIEW} you mentioned. We wish you many happy years in your new home, and if a question about building fees, utilities, or paperwork comes up after the move, {AGENT} is one message away. {AGENCY}

4 templates more in this group for members.

22 templates more for members

This item has 23 templates in total. With a membership you see all of it and copy any line in one click.

  1. Neutral and mixed reviews4 templates
  2. Negative reviews5 templates
  3. Unfair or mistaken reviews4 templates
  4. Q&A and public complaints5 templates

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Real estate page
  • Copy template15 min

    15 copy and message templates for agencies

    Portal listing description

    {NEIGHBORHOOD}, {DISTRICT}: {ROOM_COUNT}, {NET_SQM} m² net / {GROSS_SQM} m² gross, floor {FLOOR}, {ASPECT}-facing. Apartment: {SHORT_DESCRIPTION} Building: {BUILDING_AGE} years old, {HEATING}, elevator {ELEVATOR}, parking {PARKING}. Building fees: {FEES}. Title status: {TITLE_STATUS}. Occupancy permit: {OCCUPANCY_PERMIT}. Transport: {TRANSPORT}. Viewings by appointment. {AGENCY} | Authorization certificate no.: {LICENSE_NO}

    15 templates · 4 groupsMembers only

  • Script18 min

    9 short video and call scripts for real estate

    0–3sHome tour (40s)

    Open on the home's strongest spot. On screen: "{NEIGHBORHOOD} · {ROOM_COUNT} · {NET_SQM} m² net". Say: "This is the best spot in the apartment."

    9 scripts · 2 groupsMembers only

  • Checklist10 min

    Real estate agency marketing checklist

    • A written listing agreement is signed with the owner and its end date is in the CRM.
    • Title record, occupancy permit, unpaid building fees, and tenant status are checked.

    36 items · 6 groupsMembers only

  • Hook bank12 min

    Reels and short-video openers

    I open the door, and the first thing you see is the view, not the hallway.

    50 hooks · 5 groupsMembers only