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Automotive: Review and reputation replies

20 replies for positive, neutral, negative, and unfair reviews, plus Google Q&A and public complaints, for dealerships, shops, and detailing studios.

20 templates5 groups20 minOctober 15, 2026

  • review replies
  • reputation
  • google
  • repair shop

Preview

1 template open, 20 templates in total. Members see the rest.

These replies are for reviews on Google, Instagram, and listing sites, and for public complaints. In a public reply, never include plates, invoice amounts, work order details, or the customer's personal information; take the details to a private channel.

Positive reviews

4 templates

After a car purchase

{NAME}, enjoy your new car, and safe travels. We passed what you said about {DETAIL} on to {TEAM_MEMBER}. If you'd like a reminder when your first service is due, just message us.

3 templates more in this group for members.

19 templates more for members

This item has 20 templates in total. With a membership you see all of it and copy any line in one click.

  1. Neutral and mixed reviews4 templates
  2. Negative reviews4 templates
  3. Unfair or mistaken reviews4 templates
  4. Google Q&A and public complaints4 templates

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Automotive page
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