Message templateSales
Online courses and coaching: Review and reputation replies
25 reply templates for positive, mixed, negative, and unfair reviews, Q&A sections, and public complaints, including course-specific cases like refunds, certificates, and ‘scam’ accusations.
25 templates5 groups22 minOctober 15, 2026
- review replies
- reputation
- templates
- online courses
Public replies to reviews on Google, Instagram, YouTube, marketplaces, and complaint platforms: positive, mixed, negative, unfair or inaccurate reviews, Q&A, and public complaints. Write each reply not just for the reviewer but for the prospect who'll read it later; keep it short and signed, ideally within 48 hours.
Positive reviews
Review praising the instructor
Hi {FIRST_NAME}, thank you for your kind words. We were so glad to read that {REVIEW_DETAIL}; we've shared it with {INSTRUCTOR}. If you get stuck on a next step in the course, the community channel is always open. {SIGNATURE}
3 templates more in this group for members.
24 templates more for members
This item has 25 templates in total. With a membership you see all of it and copy any line in one click.
- 02Mixed and neutral reviews4 templates
- 03Negative reviews6 templates
- 04Unfair or inaccurate reviews5 templates
- 05Q&A and public complaints6 templates
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The same item for other industries
This item has a separately written version for 31 other industries. If you work with them too, open their version.
- Dental clinics
- Plastic and cosmetic surgery
- Hair transplant
- Medical tourism
- Aesthetic medicine
- Psychologists and therapy
- Dietitians and nutrition
- Physiotherapy
- Veterinary clinics
- Gyms and personal training
- Hair and beauty salons
- Real estate
- Interior design and renovation
- Automotive
- Restaurants and cafés
- Hotels and stays
- Tours and travel agencies
- Weddings and events
- Photo and video studios
- Local services
- Schools and courses
- Fashion e-commerce
- Cosmetics and personal care
- Furniture and home decor
- Food brands
- Retail stores
- Consulting and B2B services
- SaaS and software
- Insurance and financial advice
- Agencies and freelancers
- Personal brands and creators
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