Skip to content
DFXCommunity

Message templateSales

Agencies and freelancers: Email and SMS templates

20 email and SMS templates for welcome and onboarding, nurture, reminders and invoicing, re-engagement, and the ongoing client relationship.

20 templates5 groups25 minOctober 15, 2026

  • email
  • sms
  • onboarding
  • agency

Preview

1 template open, 20 templates in total. Members see the rest.

20 email and SMS templates for welcome, nurture, reminders, re-engagement, and after service. For emails, the subject line is written as the first line; the SMS messages are kept to a single short text. Marketing messages need consent and an IYS record.

Welcome and onboarding

4 templates

How we work, on one page

Subject: How we work, on one page Hi {FIRST_NAME}, When we work together at {AGENCY}, here's the routine we follow: • Your contact: {ACCOUNT_MANAGER} ({CONTACT}), who replies within {REPLY_TIME} during {OFFICE_HOURS}. • Approvals: on the {BOARD_NAME} board, with an approval turnaround of {APPROVAL_DAYS} business days. • Meeting: once a month, {MEETING_DAY}, {LENGTH} minutes. • Report: once a month, on {REPORT_DAY}, opening with a three-sentence summary. As a first step, please fill in the brief form: {FORM_LINK} {SENDER}

3 templates more in this group for members.

19 templates more for members

This item has 20 templates in total. With a membership you see all of it and copy any line in one click.

  1. Nurture emails4 templates
  2. Reminders and invoicing4 templates
  3. Re-engagement and win-back4 templates
  4. After service and the relationship4 templates

Already have an account? Log in

Agencies and freelancers page
  • Script18 min

    9 video and call scripts for agencies

    0-3s30s: "I paid for ads and the phone never rang"

    "I paid for ads and the phone never rang." Same line as on-screen text.

    9 scripts · 2 groupsMembers only

  • Checklist20 min

    A 36-point agency operations checklist

    • Out-of-scope work is spelled out in the proposal.
    • The contract states that ad spend is separate from the service fee and paid from the client's own account.

    36 items · 6 groupsMembers only

  • Copy template20 min

    Caption templates

    5 checks before ads

    Check five things before you run an ad: 1. Are the ad account and Page in your name? 2. Have events like forms, calls, and WhatsApp taps been tested? 3. Who answers incoming messages, and how fast? 4. Does the bio link open on a phone? 5. Who approves the monthly budget? If all five are in place, the first week of ads starts on solid ground. If you don't know one of them, tell us in the comments and we'll look together. Save it and send it to your team. {AGENCY}

    20 templates · 5 groupsMembers only

  • Message template15 min

    15 client and sales message templates for agencies

    First DM based on an observation

    Hi {FIRST_NAME}, I was looking at {BUSINESS}'s {OBSERVATION_SPOT} and noticed something: {OBSERVATION}. Fixing that with {SUGGESTION} is usually quick. Are you working on this right now? I'm {REP} from {AGENCY}.

    15 templates · 5 groupsMembers only

  • Hook bank10 min

    Reels and short-video openers

    I opened the ad account. The first place I look isn't spend. It's Events Manager.

    50 hooks · 5 groupsMembers only