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Gyms and personal training: Review and reputation replies

24 ready replies for positive, mixed, negative, and unfair reviews, injury claims, Google Q&A, and public complaints, without exposing personal data or starting an argument.

24 templates5 groups20 minOctober 15, 2026

  • review replies
  • reputation
  • google
  • gyms

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1 template open, 24 templates in total. Members see the rest.

Public replies for reviews on Google, Instagram, and complaint sites: positive, mixed, negative, unfair or inaccurate reviews, Q&A, and public complaints. Write for the prospect who will read it later as much as for the reviewer: within 48 hours, short, and signed.

Positive reviews

4 templates

Review praising a trainer

Hi {FIRST_NAME}, we shared your review with {TRAINER}; reading that {REVIEW_DETAIL} made the whole team's day. See you at your next program check-in. {SIGNATURE}

3 templates more in this group for members.

23 templates more for members

This item has 24 templates in total. With a membership you see all of it and copy any line in one click.

  1. Mixed and neutral reviews4 templates
  2. Negative reviews6 templates
  3. Unfair or inaccurate reviews5 templates
  4. Q&A and public complaints5 templates

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Gyms and personal training page
  • Hook bank12 min

    44 Reels and ad hooks for gyms

    On your first day at the gym, nobody's watching you. They're counting their own reps.

    44 hooks · 5 groupsMembers only

  • Script18 min

    9 short video and call scripts for gyms

    0-3s1. Trial class ad (30s)

    Shot from behind someone walking in the door. On screen: "Here's what day one looks like."

    9 scripts · 2 groupsMembers only

  • Checklist20 min

    A 36-point marketing checklist for gyms

    • The Google Business Profile primary category is "Gym," with secondary categories matching the disciplines.
    • Opening hours, including holiday hours, are current on the profile.

    36 items · 6 groupsMembers only

  • Copy template22 min

    Caption templates

    Form tip

    Three things to watch on {MOVEMENT}: 1. {POINT_1} 2. {POINT_2} 3. {POINT_3} Save this and watch it once before your next workout. Not sure about your form? Show {TRAINER} at the gym. If you're in pain, check with your doctor first.

    21 templates · 5 groupsMembers only

  • Message template15 min

    15 ready-to-use copy and message templates for gyms

    Meta ad: beginners

    Don't know the machines? That's fine. On your first day at {GYM}, {TRAINER} meets you, shows you around, and starts you with an easy 20-minute workout. We're in {NEIGHBORHOOD}, open {HOURS}. Message us to book a trial class: {CTA}

    15 templates · 3 groupsMembers only

  • Hook bank12 min

    Reels and short-video openers

    The problem with this deadlift isn't your arms. It's the moment the bar leaves the floor.

    50 hooks · 5 groupsMembers only