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Restaurants and cafés: Review and reputation replies

22 replies for Google, delivery apps, and Instagram: positive, mixed, and negative reviews, unfair or suspicious reviews, Google Q&A, and crisis moments.

22 templates5 groups20 minOctober 15, 2026

  • review replies
  • google
  • reputation
  • restaurants

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1 template open, 22 templates in total. Members see the rest.

22 replies for Google, delivery-app, and Instagram reviews: positive, mixed, negative, unfair or suspicious reviews, Google Q&A, and public complaints. You're really writing for the next guest who reads the review, so keep it short, calm, and specific.

Positive reviews

4 templates

Review that names a dish

{NAME}, your review got read out loud in the kitchen this morning. Chef {CHEF_NAME} was happiest about what you said about the {DISH}; {DISH_DETAIL} was added at the chef's insistence. The dish is on the menu through {PERIOD}. Hope to see you again.

3 templates more in this group for members.

21 templates more for members

This item has 22 templates in total. With a membership you see all of it and copy any line in one click.

  1. Mixed and neutral reviews4 templates
  2. Negative reviews5 templates
  3. Unfair or suspicious reviews4 templates
  4. Google Q&A and public complaints5 templates

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Restaurants and cafés page
  • Copy template15 min

    16 copy and message templates for restaurants

    New dish caption

    {DISH} is on the menu this week. {INGREDIENT_STORY} Chef {CHEF_NAME} added it because {REASON}. Available for weekday lunch and dinner. Tap the link in our bio to book a table.

    16 templates · 6 groupsMembers only

  • Script20 min

    10 video and phone scripts for restaurants

    0-2sMaking the signature dish (30s)

    Close-up of the dish's strongest moment (sauce pour / sizzling pan). On-screen text: "How we make {DISH}"

    10 scripts · 2 groupsMembers only

  • Checklist15 min

    A 37-point restaurant marketing checklist

    • The Instagram bio shows the neighborhood, cuisine, hours, and a single booking method.
    • The bio link gets to the menu and booking in two taps.

    37 items · 6 groupsMembers only

  • Hook bank12 min

    Reels and short-video openers

    That sizzle is the meat's first second in the pan. We wait 90 seconds to flip it.

    50 hooks · 5 groupsMembers only

  • Hook bank12 min

    Objection and hesitation hooks

    Why does the breakfast spread cost what it does? We go through where every dish on the table comes from.

    50 hooks · 5 groupsMembers only