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Psychologists and therapy: Review and reputation replies

21 replies for positive, neutral, negative, and unfair reviews, Google Q&A, and public complaints; none of them confirm who is a client.

21 templates5 groups20 minOctober 15, 2026

  • templates
  • google reviews
  • reputation
  • confidentiality

Preview

1 template open, 21 templates in total. Members see the rest.

In a therapy practice, the first rule of replying to reviews never changes: who is a client is never confirmed, not even in a positive review. The replies are split into positive, neutral, negative, and unfair reviews, Google's Q&A section, and public complaints.

Positive reviews

5 templates

Short positive review

Thank you for your review and for taking the time to write it. Under our confidentiality policy, we don't refer to personal details in replies; your kind words have been passed on to our team. — {SIGNATURE}

4 templates more in this group for members.

20 templates more for members

This item has 21 templates in total. With a membership you see all of it and copy any line in one click.

  1. Neutral and mixed reviews4 templates
  2. Negative and unfair reviews4 templates
  3. Google Q&A section4 templates
  4. Public complaints and crisis4 templates

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Psychologists and therapy page
  • Hook bank10 min

    45 hooks for therapists

    Anxiety is basically an alarm system. The problem isn't the alarm, it's the setting.

    45 hooks · 5 groupsMembers only

  • Copy template15 min

    16 copy and message templates for a therapy practice

    Psychoeducation post

    {CONCEPT} is often misunderstood. In short: {ONE_LINE_DEFINITION} In daily life it can look like this: {EXAMPLE_SITUATION} Noticing it isn't a diagnosis. It just means knowing what to look for. If you'd like to talk about it one on one, you can request an intro call through the link in the profile. {PRACTITIONER}, {TITLE}

    16 templates · 6 groupsMembers only

  • Script20 min

    9 video and call scripts for therapists

    0–3sWhen should you start therapy? (40s)

    practitioner, close-up. Voice: "Don't wait for everything to get really bad before starting therapy." On screen: When should you start?

    9 scripts · 2 groupsMembers only

  • Checklist25 min

    Therapy practice marketing checklist

    • The practitioner's diploma title, training, and certificates are collected in one folder, and all copy is written against that list.
    • The Instagram bio has the title, city, online session info, and one link; no inflation like "best" or "expert."

    40 items · 6 groupsMembers only

  • Hook bank12 min

    Reels and short-video openers

    The most-used thing in a therapy room isn't the tissue box. Let me show you.

    50 hooks · 5 groupsMembers only