Message templateSales
Interior design and renovation: Review and reputation replies
24 replies for positive, mixed, and negative reviews; complaints about delays, change orders, dust, and render gaps; unfair reviews; Google Q&A; and public complaints.
24 templates5 groups22 minOctober 15, 2026
- review replies
- reputation
- google reviews
- renovation
In renovation, a review reply is written as much for the client who will read it later as for the person who wrote the review. Keep every reply short, calm, and undefensive; don't put client details in public, and move specifics to a private channel. Check your records before you fill in the brackets.
Positive reviews
Five stars from a kitchen client
{NAME}, thank you so much for the review. The moment we settled on {SPECIAL_DECISION} in the kitchen's first plan was one of our favorite parts of the project. We hope you enjoy the new kitchen for many years. We'll write to you around the six-month mark for a door and silicone check; if you notice anything before then, don't wait to reach us. {MANAGER}, {STUDIO}
4 templates more in this group for members.
23 templates more for members
This item has 24 templates in total. With a membership you see all of it and copy any line in one click.
- 02Neutral and mixed reviews4 templates
- 03Negative reviews6 templates
- 04Unfair or mistaken reviews4 templates
- 05Q&A and public complaints5 templates
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