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Online courses and coaching: Lead follow-up and sales process

A 54-point lead follow-up list for first replies, CRM fields, post-workshop follow-up, calls and objections, onboarding, and the waitlist. Write down who does what, and when, from signup to week one.

54 items6 groups18 minOctober 15, 2026

  • lead follow-up
  • sales process
  • checklist
  • online courses

Preview

3 items open, 54 items in total. Members see the rest.

Use this list to turn every incoming signup into a record with an owner and a next step. A lead comes from an ad or a workshop; whether it becomes a student depends on first-response speed, post-workshop follow-up, and honesty on the call.

Signup, first response, and speed

9 items
  • Requests from signup forms, DMs, WhatsApp, email, and phone land in one place (a CRM or shared sheet), with the source field filled in.
  • The first-response target is written down: instant automated confirmation, a personal reply within two business hours; waiting requests are counted each morning.
  • The automated confirmation email and calendar invite go out within minutes of signup, verified with a test signup.

6 items more in this group for members.

51 items more for members

This item has 54 items in total. With a membership you see all of it and copy any line in one click.

  1. CRM fields, tags, and record-keeping9 items
  2. After the webinar or workshop9 items
  3. Calls, objections, and the decision9 items
  4. Payment, onboarding, and week one9 items
  5. Waitlists, lost leads, and hand-offs9 items

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