ChecklistSales
Hair and beauty salons: Lead follow-up and booking process
48 checks from first reply to the return visit: reply speed, record keeping, qualifying, follow-up rhythm, no-shows and aftercare. Built for a weekly coordinator meeting.
48 items6 groups20 minOctober 15, 2026
- lead follow-up
- booking process
- coordinator
- checklist
This checklist audits how a message from an ad, Instagram or Google turns into a booking in the appointment book and a returning client: reply speed, record keeping, qualifying, follow-up rhythm, no-shows and aftercare. Run it with your coordinator once a week, and top to bottom on the first day you take over a new salon.
Reply speed and channels
- The target time for the first human reply during business hours is written down and visible on the coordinator's desk (for example, 15 minutes).
- The after-hours auto-reply is on and includes opening time, the online booking link and the photo-for-price instructions.
- WhatsApp Business, Instagram DM and booking form notifications are switched on, on the coordinator's phone and computer.
5 items more in this group for members.
45 items more for members
This item has 48 items in total. With a membership you see all of it and copy any line in one click.
- 02Record keeping8 items
- 03Qualifying and booking8 items
- 04Follow-up rhythm8 items
- 05No-shows, cancellations and reschedules8 items
- 06Aftercare and return visits8 items
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The same item for other industries
This item has a separately written version for 31 other industries. If you work with them too, open their version.
- Dental clinics
- Plastic and cosmetic surgery
- Hair transplant
- Medical tourism
- Aesthetic medicine
- Psychologists and therapy
- Dietitians and nutrition
- Physiotherapy
- Veterinary clinics
- Gyms and personal training
- Real estate
- Interior design and renovation
- Automotive
- Restaurants and cafés
- Hotels and stays
- Tours and travel agencies
- Weddings and events
- Photo and video studios
- Local services
- Schools and courses
- Fashion e-commerce
- Cosmetics and personal care
- Furniture and home decor
- Food brands
- Retail stores
- Online courses and coaching
- Consulting and B2B services
- SaaS and software
- Insurance and financial advice
- Agencies and freelancers
- Personal brands and creators
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