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Hi {FIRST_NAME}, thanks for reaching out. I'm {COORDINATOR}, a patient coordinator at {ORGANIZATION}. Your message came in outside our hours; I'm available between {AVAILABLE_HOURS} your time. To get your plan started, two quick questions: which treatment are you considering, and what dates would work for you?

Hello {FIRST_NAME}, I'm {COORDINATOR}, a patient coordinator at {ORGANIZATION}. I've received the form you filled in for {TREATMENT}; if you don't mind me messaging you here, let's keep it short. For our doctor to do a pre-assessment, we need the reports and images you already have; I'll list exactly which ones in my next message. Could you also tell me your date range and how many days you could stay? If you'd rather not get messages from this number, just say so and we won't write again.

Thank you for taking the time to write, {FIRST_NAME}. We've shared your review with our team. If anything comes up after you're home, our coordination line is open: {CONTACT}. To protect your health information, we don't discuss details here.

Subject: {FIRST_NAME}, your form has reached us Hello {FIRST_NAME}, The form you filled in for {TREATMENT} has reached us; I'm {COORDINATOR}, your patient coordinator at {ORGANIZATION}. For our doctor to do a pre-assessment, we need your documents; I'll list which ones and how to send them in the next email. We use your documents only for the doctor's assessment. For questions, reply to this email or write to {WHATSAPP_NUMBER} on WhatsApp. We respond within {TIMEFRAME}. {COORDINATOR}, {ORGANIZATION}