The price question: text, call, and follow-up scripts
A three-step way to answer the price question without dodging or haggling: the first WhatsApp message, the call flow, and the follow-up when the patient goes quiet.
- price question
- phone call
- follow-up
- Type
- Script
- Topic
- Sales
- Time
- 10 minutes
- Inside
- 5 copy-ready templates, 6 list entries, and 1 field note
- Added
- October 14, 2026
A price question isn't a bad sign; it usually means the patient is serious. The problem is giving a number with no context, or refusing to give one at all. The flow below gives the patient an honest frame and moves the conversation toward an exam appointment. First, agree with clinic management on what you're allowed to share: a range, a starting price, or nothing.
The rest is for members
The rest of this item includes 5 copy-ready templates, 6 list entries, and 1 field note. Members see the full version and can copy any template in one click.
Locked sections
- 1. First message (WhatsApp)
- 2. Phone call flow
- 3. Follow-up: got the price, went quiet
Message templateSales
A 3-email welcome sequence for new inquiries
Three emails sent to new form inquiries on days 0, 2, and 5: subject lines, body copy, send conditions, and what stops the sequence.
- automation
- lead follow-up
15 min3 templatesMembers onlyMessage templateSales
WhatsApp first replies for 10 common inquiries
Ready-to-send first replies for 10 situations, from a one-word price question to a late-night photo, an out-of-town patient, or someone asking on behalf of a relative.
- first reply
- patient coordinator
8 min10 templatesMembers onlyMessage templateSales
Objection bank: 15 objections and no-pressure answers
Too expensive, let me think, I need to ask my spouse, will it hurt... Short answers to the 15 most common objections, with no medical claims, no pressure, and a clear next step.
- objection handling
- sales
12 min15 entriesMembers only