Objection bank: 15 objections and no-pressure answers
Too expensive, let me think, I need to ask my spouse, will it hurt... Short answers to the 15 most common objections, with no medical claims, no pressure, and a clear next step.
- objection handling
- sales
- patient coordinator
- Type
- Message template
- Topic
- Sales
- Time
- 12 minutes
- Inside
- 4 checklist items, 4 list entries, 1 table, and 1 field note
- Added
- October 14, 2026
We built this bank from the objections patient coordinators hear most often on WhatsApp and on the phone. The answers aren't for memorizing; they show the tone and the order. Almost every objection comes down to one of four things: money, trust, time, or fear.
The rest is for members
The rest of this item includes 4 checklist items, 4 list entries, and 1 table. Members see the full version and can copy any template in one click.
Locked sections
- The method: 4 steps
- 15 objections, 15 answers
Message templateSales
A 3-email welcome sequence for new inquiries
Three emails sent to new form inquiries on days 0, 2, and 5: subject lines, body copy, send conditions, and what stops the sequence.
- automation
- lead follow-up
15 min3 templatesMembers onlyMessage templateSales
WhatsApp first replies for 10 common inquiries
Ready-to-send first replies for 10 situations, from a one-word price question to a late-night photo, an out-of-town patient, or someone asking on behalf of a relative.
- first reply
- patient coordinator
8 min10 templatesMembers onlyScriptSales
The price question: text, call, and follow-up scripts
A three-step way to answer the price question without dodging or haggling: the first WhatsApp message, the call flow, and the follow-up when the patient goes quiet.
- price question
- phone call
10 min5 templatesMembers only