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{DENTIST} answers the question we get most about {TOPIC}. In short: {ONE_LINE_SUMMARY} Every mouth is different, so we work out what's right for you at the exam. Drop your question in the comments and we'll answer it in the next video. {CLINIC} · {NEIGHBORHOOD}

Hi {FIRST_NAME}, this is {COORDINATOR} from {CLINIC}. I saw you filled out the form for {TREATMENT}. Thank you. So I can plan the right dentist and visit length for your exam, two quick questions: Do you have an X-ray taken within the past year? Do weekdays or Saturdays work better for you?

{FIRST_NAME}, thank you for taking the time to write. We read your review together with the team at our morning meeting. For any question about the clinic, you can reach us at {PHONE}. {SIGNATURE}

Subject: {FIRST_NAME}, we got your request: here's what happens next Hi {FIRST_NAME}, Your request about {TREATMENT} reached us. Our coordinator, {COORDINATOR}, will call you or message you on WhatsApp within {RESPONSE_TIME}. Until then, two things that might help: • If you have an X-ray from the past year, bring it to the exam. • Make a note of any medications you take regularly; the health form at the exam will ask. If you have questions, just reply to this email. The {CLINIC} team

Opening (0–15s) · ‘{CLINIC}, this is {COORDINATOR}. How can I help?’ If the caller mentions an ad: ‘Do you remember which of our videos you saw?’ (Log the source in the CRM.)