Appointment confirmation and reminder texts (SMS, WhatsApp)
WhatsApp and SMS versions of the booking confirmation and the 3-day, 1-day, and same-day reminders. The SMS versions fit in one message, and none include promotions or health details.
- appointments
- reminders
- sms
- Type
- Message template
- Topic
- Sales
- Time
- 6 minutes
- Inside
- 6 copy-ready templates, 4 checklist items, and 1 field note
- Added
- October 14, 2026
These are the written pieces of the appointment sequence that reduces no-shows. The WhatsApp versions are warmer and more detailed; the SMS versions are short enough to fit in a single message. Special characters, such as accented letters, can lower how many characters fit in one SMS, so always check the character counter in your SMS platform.
The rest is for members
The rest of this item includes 6 copy-ready templates, 4 checklist items, and 1 field note. Members see the full version and can copy any template in one click.
Locked sections
- When the appointment is booked
- Reminders
Message templateSales
A 3-email welcome sequence for new inquiries
Three emails sent to new form inquiries on days 0, 2, and 5: subject lines, body copy, send conditions, and what stops the sequence.
- automation
- lead follow-up
15 min3 templatesMembers onlyMessage templateSales
WhatsApp first replies for 10 common inquiries
Ready-to-send first replies for 10 situations, from a one-word price question to a late-night photo, an out-of-town patient, or someone asking on behalf of a relative.
- first reply
- patient coordinator
8 min10 templatesMembers onlyScriptSales
The price question: text, call, and follow-up scripts
A three-step way to answer the price question without dodging or haggling: the first WhatsApp message, the call flow, and the follow-up when the patient goes quiet.
- price question
- phone call
10 min5 templatesMembers only